Where can I park?

There is a FREE parking lot behind Roxian Theatre on Furnace Street Extension and ample free street parking on Chartiers Avenue.

What is your refund policy?

Under most circumstances, we do not process refunds unless a show is cancelled. Please contact Eventbrite directly at (415) 798-2350 with any refund requests.

Why can’t I buy tickets for tonight’s show online?

Online sales close when doors to the show open. You will be able to purchase tickets at the Box Office, while supplies last. Otherwise, the event may be sold out. In which case, send us an email to contact@roxianlive.com. It’s always best to purchase your tickets in advance!

Can you confirm a ticket purchased from another outlet?

We cannot confirm a ticket purchased from any outlet other than our venues, Eventbrite, our promotion partners, and our ticketing outlets. Please be careful when it comes to third-party ticketing outlets and online sales. Even Facebook event pages are riddled with scammers. We do our best to filter them to protect our customers, but some may slip through. So, it is best to buy directly from Roxian Live venues and our partners.